Refund Policy

At My Saiko Skin, we are committed to ensuring your satisfaction with our products. If you are not completely happy with your purchase, we’re here to help. Please review our refund policy below.

To be eligible for a refund, the following conditions must be met:  
- The product must be unused, unopened, and in its original packaging.  
- The refund request must be made within 2 days of receiving your order.  
- Proof of purchase (e.g., order confirmation or receipt) is required.

The following items are not eligible for refunds:  
- Products that have been opened or used.  
- Gift cards or promotional items.  
- Items purchased during clearance or final sale events.

To initiate a refund, please follow these steps:  
1. Contact our customer support team at info@globalwellnessph.com.  
2. Provide your order details and reason for the refund request.  
3. If approved, you will receive instructions on how to return the product.

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.  
- Approved refunds will be processed within 10 business days and credited to your original payment method.

If you receive a damaged or defective product, please contact us within [Insert Number] days of delivery. We will arrange for a replacement or refund at no additional cost to you.

The following items are not eligible for refunds:  
- Products that have been opened or used.  
- Gift cards or promotional items.  
- Items purchased during clearance or final sale events.

If you haven’t received your refund after the processing period, please:  
- Check with your bank or credit card provider, as processing times may vary.  
- Contact us at info@globalwellnessph.com for further assistance.

If you have any questions about our refund policy, please reach out to us: info@globalwellnessph.com.

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